Certified Medical Administrative Assistant (CMAA) Certifications
What is a Certified Medical Administrative Assistant (CMAA)?
Also called Medical Office Secretary, the role of a CMAA is to keep healthcare front offices running efficiently and effectively. This role includes operating computer systems, managing patient registration and scheduling, and maintaining patient and other practice-specific information.
CMAAs are critical in keeping healthcare offices running smoothly, and also play an important role in the patient experience. Tasks vary by setting, but may include:
Reviewing and answering practice correspondence
Operating computer systems to accomplish office tasks
Answering calls and scheduling appointments
Greeting patients and updating electronic medical records
Updating and maintaining patient and other practice-specific information
Coordinating operation reports such as time and attendance
Operating office software and equipment
CMAA Certification Requirements
The CMAA course includes 40 hours of required training with NHA registration and exam. This includes PersonAbility(TM) training to enhance front office communication skills. There are two externship track options including 12 hours on-the-job training at any healthcare facility or 18 hours training in EPIC Healthcare, the most widely used practice management system in Indiana.
Requirements:
The applicant must be at least 18 years of age, and possess a high school diploma or equivalent, to participate in the CMAA Certification Program.
Applicants must also demonstrate the ability to meet each of the essential function/technical standards required to work as a successful CMAA.
The applicant will need to successfully complete the training hours and successfully pass the NHA Medical Administrative Assistant certification exam.
Applicants will be required to pass a criminal background check.
Three forms of valid identification are required.
Frequently Asked Questions
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Applicants must be at least 18 years old to obtain a Certified Medical Administrative Assistant certification.
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We have locations in three key areas across Indiana. Our main facility is in Columbus, Indiana, but we also have classes available in Fort Wayne and North Vernon.
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The majority of our students have been eligible for FREE tuition! Tuition pricing varies on the certification type. For more information, please contact info@certifiedhealthcaretraining.com
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To begin the registration process, you will first need to contact the Certified Healthcare team. Our team will work with you to ensure that the process is simple and seamless!
Contact our team
Email: info@certifiedhealthcaretraining.com
Phone: (812) 314-7166
Or, use the registration form.
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Yes! TrainerConnect is partnered with WorkONE for career assistance. Check out WorkOne and Indiana Career Connect to learn more.
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We have courses running throughout the year. For more information on specific dates and locations, please contact info@certifiedhealthcaretraining.com.
Looking for more?
Use the contact form to submit a message or email our Certified Healthcare Training team at guidance@trainerconnect.co.
Give us a call at (812) 447-8229 Monday-Friday from 9:00am - 5:00pm